Meet Veterinary Behaviorist Dr. Lore Haug

Michael Baugh CDBC CPDT-KSA

Tons of folks have heard of Dr. Lore Haug. Many of you have probably worked with her to help your dog or cat with behavior issues. Dr. Haug is a board certified veterinary behaviorist here in the Houston Area. For those of us at Michael’s Dogs Behavior Group she is a trusted colleague, a mentor, and a friend. Dr. Haug is who we routinely turn to for professional counsel (often with our own pets) as well as personal chats to celebrate or commiserate. We work with lots of her patients. Collaborating with a professional of Dr. Haug’s caliber is a privilege and a joy. I feel particularly lucky to have her in my life.

Dr. Haug has been a veterinarian since 1993. She actually started out in general practice with a strong interest in neurology. But, Dr. Haug also had a keen interest in training and behavior that went all the way back to her childhood. “My love of training persisted through college and veterinary school, so when I graduated, it was a logical progression to evolve my love of training with the physiology and neuroscience behind the learning process.”

Dr. Haug became a board certified veterinary behaviorist in 2002. “Veterinary behavioral medicine is one of the only disciplines in our profession where residents receive education in all aspects of veterinary medicine.” Dr. Haug and I chatted about her beginnings and a range of other topics. Here is our brief conversation, mostly unedited.

MB: People often get the various behavior professionals confused. What exactly is a veterinary behaviorist? What is it that you bring to the table that is different from what we do as Certified Dog (and Cat) Behavior Consultants?

LH:  The term “veterinary behaviorist” simply refers to a veterinarian that practices behavioral medicine. Technically, there is no legal restriction on the use of this term; however, within the veterinary profession, there are strict guidelines for being able to use the term “specialist”.

While board certified veterinary behaviorists do receive extensive education in learning principles and behavior modification, our program is still centered around medicine and how the animal’s physiology and medical status relates with its behavior issue as well as the treatment modalities that may be utilized. So we are uniquely qualified to evaluate both the animal’s brain (and behavior) and its body.

MB: You have such excellent training skills that, honesty, some behaviorists lack. How important are solid training techniques to the work you do?

LG: While you can learn quite a bit by reading books, watching videos, and watching other trainers, there are nuances that can only be gleaned by personal training challenges. Decades ago, many veterinary behaviorist did lack hands-on training skills. I feel this was in part because the origin of our discipline focused highly on medicine and ethology. Our newer generation of boarded veterinary behaviorists has an impressive array of hands-on skill and experience.

Other individuals, such as myself, started in this discipline as trainers. This is how our love of behavior melded with our passion for medicine. I love training. While I certainly find solving the puzzle of a medical problem very reinforcing, taking the journey through a learning process with an animal is equally if not more reinforcing to me. So despite the fact that I work with an amazing group of trainers in the city, and have a talented behavior technician myself, I will never want to completely relinquish those hands-on training challenges entirely to those individuals

MB: A lot of folks got dogs during the Covid 19 pandemic. I am sure many have ended up in your office. What do you wish every new dog owner knew that would keep them from having to see you or us for help later down the line?

LH: Bringing an animal into your family is an obligation and there are certain minimal interventions that must be provided to ensure that animal’s mental and physical well-being. Many of my acquaintances and clients are surprised to discover that I have only one dog and one horse, but I realize that spreading my time and financial resources across more animals will only do them all a disservice as none of them will receive the level of attention and care that they deserve to keep them happy and healthy. Educating the animal is one of these obligations; we can’t expect them to be well behaved if it is our fault that they are “illiterate.”

So as the famous Ken Ramirez states, training is an obligation just like feeding and watering your pet. It is not something that you do only if or when you have time.

MB: The world is changing super fast. There are young trainers coming up the ranks and new technology emerging every day it seems. Look in your crystal ball. When you imagine the future of dog training and behavior care what do you see?

LH: The comment about new technology is interesting. I think technology can fall into categories that are going to make us better trainers, behaviorists, and pet parents – or that are going to remove us from the picture.

Science and technology that provides new knowledge allowing us to improve our relationship with our animals, design training protocols that provide more clarity, and further reduce stress during the learning process will be a boon to our professions.

However, there been a few devices come out over the years that essentially allow owners to care for or train their pets with a device rather than in person. Training is largely about establishing a bond and a relationship with your learner. Removing the owner from the equation, especially for a social species that evolved to live and bond to humans, will not have a good outcome. This type of technology is going to be extremely detrimental to our animals’ behavior and welfare in our relationship with them. What’s the point of having a dog if you don’t want to talk to it, touch it, and take a learning journey together? How sad if we missed seeing the expression on our dogs’ faces when they earn a
reinforcement or solve a training puzzle? My oxytocin level is probably dropping just thinking about how I would feel if I could not come home to my dog or go out to the barn and see the eagerness and “joy” in my dog’s or horse’s face at the chance to have a training session together.

Dr. Lore Haug is a Diplomat of the American College of Veterinary Behaviorists. Her practice, Texas Veterinary Behavior Services is based in Sugar Land, TX.

Michael Baugh leads Michael’s Dogs Behavior Group. He teaches dog training in Houston, TX.

Why I Ask Clients to Journal with Me

Michael Baugh CDBC CPDT-KSA

I ask clients to share an online journal with me between our in-person appointments. We use Google Drive because it’s easily accessible technology. I also encourage clients to email if that is more convenient and to send videos of their progress when they can. In a perfect world, I would hear from my clients every day. Every-other-day is okay, but longer than that can be too long. Why?

  1. This is detail oriented work. Most of my clients are working on long-term plans to change unwanted behavior. That’s a euphemism. Their dogs lunge, growl, bark and bite. Some are dangerous. I try to roll out the plans incrementally so I don’t overwhelm the human family members or the dog. Still, it’s a lot of information. Sometimes between visits folks forget key details from the training plan (truth is, some haven’t read the training plan at all). A week between visits can be a long time. Absent those journal or email check-ins, people tend to forget the plan (that’s normal) and as a result they go off-plan. They skip details and cut corners. The training looks like it’s failing. Frequent contact, though, helps us stay on track. Details stay clear and unwanted incidents become less frequent.
  2. It’s economical. The detail oriented nature of this work requires that my clients and I communicate regularly. However, most can’t reasonably afford to have me out in-person every day or even every second or third day. And, quite frankly, I usually can’t budget the time required for this frequency of in-person visits. Journaling (or emailing) daily is much more economical. The time I commit to this process is woven into the cost of our in-person visits, so it’s not exactly free. But there is no additional cost. And, failing to journal is actually wasting money already spent.
  3. Lives are at stake. Money aside, behavior-change cases can sometimes be a matter of life or death. Dogs who bite or threaten to bite are at higher risk of being euthanized. Some are surrendered to shelters (and then euthanized there). No one wants that. Frequent communication between trainer and client helps us stay on track, attend to the details of the work we are doing, and gives us a better shot at saving the dog’s life. We are also talking about quality of life, not just for the dog but for the humans involved. I want my clients to be able to enjoy their dogs – to be able to exhale some – even as they remain committed to their long term training and behavior management plans.

My most successful clients (and thankfully they greatly outnumber the ones who are not) communicate with me every day. When they falter, they apologize as if the journaling process were somehow for my benefit. I thank them, of course. Then I remind them that all this is for them and for their dog. I’m here on their journals and in my email box for them. My goal, when all is said and done, is their happiness – a better life and a longer life with their dogs.

Michael Baugh teaches dog training in Houston, TX. He specializes in behavior change for families with dogs who bite.

Fixing Real Life Behavior Problems

Michael Baugh CDBC CPDT-KSA

The key to changing unwanted behavior is pretty straight forward. We teach other behavior to replace the stuff we don’t want to see anymore (e.g. we teach standing on all four paws when we want to see less jumping up on people). The truth is, in training sessions this is pretty easy and we get quick results. But, what about real life? What do we do to make sure our good results show up outside of training sessions?

First, make training look like real life. Will you have a treat bag on all the time in real life? No. Okay, slip a couple treats in your pocket and ditch the bag for now. Will you always be sitting, standing, on the floor, or in a particular room in real life? No. Okay, train in various positions and in various rooms. Create a picture of what real life with your dog looks like and train for that.

Then, make real life look like training. Teach your dog throughout your daily life with him.

IMG_9994Use your cues. Bring your training cues into everyday situations. This is the stuff you worked so hard to teach your dog in training sessions, behaviors on cue. Now we are putting that to use in the real world with our dogs. Most of my clients learn “mat”, “touch” (hand target), “come,” “sit,” “down” and other cues. Use those as needed. You taught them – why not benefit from them? Your dog will quickly learn these cues work for him in many different parts of his life. Reinforce generously.

Notice your dog. This is hard for some of us. We are used to cueing behavior (above). But, we are not as used to noticing when our dog is doing something right on his own. Let’s work on that. We want our dogs to self-regulate. We want them making the right choices without having to be told. Look for him doing that – notice it. Reinforce good choices every time you see them. (Reinforcement is an investment in his making more good choices in the future).

Reinforce creatively. Food works. We all know that. So, yes, use food. And, let’s also think of other things our dogs will work for. Play comes to mind. Praise? Meh. But, praise with a big smile followed by play, or food, or a walk, or access to other dogs – that’s pure gold. Mix it up. Always reinforce behavior you want to see more of, whether you cued it or whether your dog offered it on his own. But, make the type of reinforcement you offer a surprise. Good surprises reinforce good behavior.

I often talk about creating a culture of learning and teaching. That’s really what this is. We are making our life with our dogs a nonstop exchange of good for good. We are helping our dog choose good behavior. We are there to support that behavior with good things for dogs. Old fashioned training was a top-down sort of thing. This is a back and forth exchange – communication between two species. Cool stuff. Magical moments that – all put together – make up real life.

Michael Baugh teaches dog training in Houston, TX. He specializes in helping families with dogs who have challenging behavior problems.